Privacy policy
This Privacy Policy describes how Mature Beauty Inc. (“Mature Beauty,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit, use, or make a purchase from maturebeauty.shop (the “Site”) or otherwise interact with our services (collectively, the “Services”).
This Privacy Policy applies to users located in the United States, Canada, and other countries where our products are offered for sale, including the United Kingdom, Australia, and New Zealand.
Mature Beauty Inc., a Delaware corporation, is the data controller responsible for your personal information.
By using our Services, you acknowledge that you have read this Privacy Policy.
1. Accountability
Mature Beauty Inc. is responsible for personal information under its control and has designated a privacy contact to oversee compliance with applicable privacy laws.
2. Personal Information We Collect
The types of personal information we collect depend on how you interact with our Services.
Information You Provide Directly
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order details
- Account login credentials
- Customer support communications
- Product reviews or other user-submitted content
Payment Information
Payment details are processed securely through Shopify Payments and related payment providers. We do not store full credit card numbers.
3. Information Collected Automatically
When you visit our Site, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages viewed
- Time spent on pages
- Referral source
- Shopping behavior
We collect this information using cookies, pixels, and similar tracking technologies.
4. Third-Party Technologies and Service Providers
We use third-party providers to operate our business, including:
- Shopify (ecommerce platform)
- ShipMonk (US and Canada) for warehousing and fulfillment
- Mailchimp for email communications
- Google Analytics for website analytics
- Google Ads for advertising
- Meta Pixel for advertising and retargeting
- ShopMy for affiliate tracking
These providers may collect or process personal information on our behalf in accordance with their own privacy policies.
We may also use international shipping and logistics partners to facilitate delivery of orders outside the United States and Canada.
Where required by law, we obtain consent before placing non-essential tracking technologies.
5. How We Use Your Information
We use personal information to:
- Process and fulfill orders
- Provide customer support
- Arrange shipping and returns
- Communicate regarding orders and accounts
- Improve website performance
- Prevent fraud
- Comply with legal obligations
- Conduct advertising and marketing
- Track affiliate referrals
6. Affiliate Tracking
We participate in affiliate marketing programs through ShopMy. When you click an affiliate link, tracking technologies may be used to attribute purchases to the referring affiliate. This may involve the use of cookies or similar technologies.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Operate our Site
- Remember preferences
- Analyze traffic
- Measure advertising effectiveness
You can control cookies through your browser settings. Blocking cookies may impact functionality.
We recognize Global Privacy Control (GPC) signals for opt-out of sharing or targeted advertising where required by law.
8. How We Share Personal Information
We may share personal information with:
- Payment processors
- Fulfillment providers (including ShipMonk)
- International shipping and logistics partners
- Analytics providers
- Advertising platforms
- Email service providers
- Professional advisors
- Government authorities where legally required
We share shipping information (including name, address, phone number, and order details) with third-party logistics providers and shipping partners in order to store inventory, process orders, and deliver products internationally.
We do not use or disclose sensitive personal information for purposes of inferring characteristics about you.
9. “Sale” or “Sharing” of Personal Information
Under certain U.S. state laws, some advertising disclosures may be considered “sharing” personal information for cross-context behavioral advertising.
We may share:
- Identifiers (name, email)
- Commercial information (purchase history)
- Usage data
You may opt out of such sharing by following instructions on our Site or contacting us.
10. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, tax, and regulatory obligations.
11. International and Cross-Border Transfers
Personal information may be transferred to and processed in countries outside of your country of residence, including the United States and Canada.
If you are located in the United Kingdom, Australia, or New Zealand, your personal information may be transferred to and processed in jurisdictions that may have different data protection laws than those in your country.
Personal information processed in the United States may be subject to access by U.S. law enforcement or regulatory authorities in accordance with U.S. law.
We take reasonable steps to ensure that appropriate safeguards are in place to protect personal information when it is transferred internationally.
12. Children’s Data
Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.
13. Your Rights
Depending on your location, you may have rights including:
- Access
- Correction
- Deletion
- Portability
- Restriction of processing
- Withdrawal of consent
- Appeal of decisions
If you are located in the United Kingdom, Australia, or New Zealand, you may also have rights under applicable local data protection laws to access, correct, or request deletion of your personal information.
You may exercise these rights by contacting us at support@maturebeauty.shop.
We will not discriminate against you for exercising your rights.
14. Complaints
If you have concerns about how we handle your personal information, you may contact us.
If you are not satisfied with our response, you may contact your applicable regulatory authority, including:
- Office of the Privacy Commissioner of Canada
- UK Information Commissioner’s Office (ICO)
- Office of the Australian Information Commissioner (OAIC)
- Office of the New Zealand Privacy Commissioner
Disputes relating to the use of the Site or purchase of products are governed by the dispute resolution provisions set forth in our Terms & Conditions.
15. Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet is completely secure.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a revised “Last Updated” date.
17. Contact Information
Mature Beauty Inc.
Email: support@maturebeauty.shop
