Privacy policy

Last Updated: 04 June 2026

This Privacy Policy describes how Mature Beauty Inc. (“Mature Beauty,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit, use, or make a purchase from maturebeauty.shop (the “Site”) or otherwise interact with our services (collectively, the “Services”).

This Privacy Policy applies to users located in the United States, Canada, and other countries where our products are offered for sale, including but not limited to the United Kingdom, Australia, and New Zealand.

Mature Beauty Inc., a Delaware corporation, is the data controller or equivalent business responsible for your personal information under applicable privacy laws.

By using our Services, you acknowledge that you have read this Privacy Policy.

1. Accountability

Mature Beauty Inc. is responsible for personal information under its control and has designated a privacy contact to oversee compliance with applicable privacy laws.

2. Personal Information We Collect

The types of personal information we collect depend on how you interact with our Services.

Information You Provide Directly

Name
Billing and shipping address
Email address
Telephone number
Order details
Account login credentials
Customer support communications
Product reviews or other user-submitted content

Payment Information

Payment details are processed securely through Shopify Payments and related payment providers. We do not store full credit card numbers.

3. Information Collected Automatically

When you visit our Site, we may automatically collect:

IP address
Browser type
Device information
Pages viewed
Time spent on pages
Referral source
Shopping behavior

We collect this information using cookies, pixels, and similar tracking technologies.

4. Third-Party Technologies and Service Providers

We use third-party providers to operate our business, including:

Shopify (ecommerce platform)
ShipMonk (US and Canada) for warehousing and fulfillment
Mailchimp for email communications
Google Analytics for website analytics
Google Ads for advertising
Meta Pixel for advertising and retargeting
ShopMy for affiliate tracking
Passport Global and other Seller of Record, customs, tax, shipping or cross-border logistics partners for international orders

These providers may collect or process personal information on our behalf in accordance with their own privacy policies.

We may also use international shipping, customs, tax, Seller of Record, logistics and delivery partners to facilitate international orders, calculate or remit applicable duties and taxes, prepare customs documentation, manage delivery, and comply with legal or regulatory obligations.

Where required by law, we obtain consent before placing non-essential tracking technologies.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us.

5. How We Use Your Information

We use personal information to:

Process and fulfill orders
Provide customer support
Arrange shipping and returns
Calculate, collect, or remit applicable duties, taxes, and import charges
Prepare customs documentation and manage international delivery
Communicate regarding orders and accounts
Improve website performance
Prevent fraud
Investigate delivery issues, returns, product complaints, and product safety or recall matters
Comply with legal obligations
Conduct advertising and marketing
Track affiliate referrals

6. Affiliate Tracking

We participate in affiliate marketing programs through ShopMy. When you click an affiliate link, tracking technologies may be used to attribute purchases to the referring affiliate. This may involve the use of cookies or similar technologies.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Operate our Site
Remember preferences
Analyze traffic
Measure advertising effectiveness

You can control cookies through your browser settings and, where available, through cookie preference tools on our Site. Blocking cookies may impact functionality.

We recognize Global Privacy Control (GPC) signals for opt-out of sharing or targeted advertising where required by law.

8. How We Share Personal Information

We may share personal information with:

Payment processors
Fulfillment providers (including ShipMonk)
International shipping, customs, tax, Seller of Record, fulfillment, logistics, and delivery partners
Analytics providers
Advertising platforms
Email service providers
Professional advisors
Government authorities where legally required
Product safety, recall, regulatory, or consumer protection bodies where required or appropriate

We share shipping information (including name, address, phone number, email address, order details, and delivery information) with third-party logistics providers, customs brokers, tax or Seller of Record partners, carriers, and delivery partners in order to store inventory, process orders, calculate or remit applicable duties and taxes, prepare customs documentation, deliver products internationally, and investigate delivery issues.

We do not use or disclose sensitive personal information for purposes of inferring characteristics about you.

9. “Sale” or “Sharing” of Personal Information

Under certain U.S. state laws, some advertising disclosures may be considered “sharing” personal information for cross-context behavioral advertising.

We may share:

Identifiers (name, email)
Commercial information (purchase history)
Usage data

You may opt out of such sharing by following instructions on our Site or contacting us.

10. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, tax, and regulatory obligations.

We may retain order, tax, customs, delivery, customer service, product safety, and compliance records where reasonably necessary to meet our legal, regulatory, accounting, tax, or business obligations.

11. International and Cross-Border Transfers

If you are located outside the United States, your personal information may be transferred to, stored in, or processed in countries other than your country of residence, including the United States, Canada, and other countries where our service providers operate.

Personal information processed in the United States may be subject to access by U.S. law enforcement or regulatory authorities in accordance with U.S. law.

We take reasonable steps designed to ensure that appropriate safeguards are in place to protect personal information when it is transferred, disclosed, or processed internationally.

12. Children’s Data

Our Services are not directed to individuals under 16 years of age. We do not knowingly collect personal information from children.

13. Your Rights

Depending on your location and applicable laws, you may have rights including:

Access
Correction
Deletion
Portability
Restriction of processing
Withdrawal of consent
Appeal of decisions
Opting out of certain marketing, cookies, targeted advertising, or sharing where applicable

If you are located outside the United States, you may also have rights under applicable local privacy or data protection laws in your country or region.

You may exercise these rights by contacting us at support@maturebeauty.shop.

We will not discriminate against you for exercising your rights.

14. Complaints

If you have concerns about how we handle your personal information, you may contact us.

If you are not satisfied with our response, you may contact your applicable local data protection or privacy authority, including:

Office of the Privacy Commissioner of Canada
UK Information Commissioner’s Office (ICO)
Office of the Australian Information Commissioner (OAIC)
Office of the New Zealand Privacy Commissioner
Any other local data protection or privacy authority, where applicable

Disputes relating to the use of the Site or purchase of products are governed by the dispute resolution provisions set forth in our Terms & Conditions.

15. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet is completely secure.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Site with a revised “Last Updated” date.

17. Contact Information

Mature Beauty Inc.
Email: support@maturebeauty.shop